RevComm, a technology firm, is focused on redefining communication through voice and AI technology. Their mission is to create a society where people think of others, utilizing advanced communication solutions. Here's a breakdown of their key initiatives and offerings:
Initiatives and Services:
- AI & Deep Learning: The company is using AI and deep learning to redefine communication methods, aiming to eliminate communication barriers.
- Voice Technology: They stress the potential of voice technology, harnessing the latest tech to expand its capabilities.
- Cloud Solutions: By leveraging vast data access capabilities through the cloud, they aim to enrich communication experiences.
Service Offerings:
- MiiTel Phone: A cloud-based IP phone that incorporates AI for voice analysis, assisting in resolving issues in phone sales and customer service conversations. It includes automatic recording, transcription, and visualization features to enhance conversation clarity and improve sales outcomes.
- MiiTel Live: Provides an AI-driven voice analysis tool for online meetings, enabling the recording and analysis of meetings with up to eight participants. It facilitates self-coaching and the sharing of successful sales cases to boost productivity.
- MiiTel Meetings: An AI-powered web conferencing tool that offers transcription and talk analysis to improve internal communication productivity.
- MiiTel RecPod: This tool enhances face-to-face communication by recording and analyzing offline conversations, simplifying the process with a mobile app.
- MiiTel Call Center: Tailored for call center operations, this service includes real-time monitoring and management features, aiming to reduce the heavy workload of supervisors.
- MiiTel Global Initiative: They began marketing their services in Indonesia in March 2021, providing voice analysis and transcription features similar to the Japanese version. The technology's language-agnostic nature facilitates global deployment.
Vision and Values:
- Their mission is to bring about a society where individuals consider others through the reinvention of communication, removing friction and enhancing mutual understanding using AI and voice technology.
- The core values emphasize happiness, accountability, passion, professionalism, and youthfulness, reflecting the company's ethos and aspirations in its corporate culture.
Leadership and Team:
- RevComm's leadership team comprises professionals with diverse backgrounds, including expertise in AI, product development, data analysis, and international business strategies. Key figures include CEO Takeshi Aida, CPO Satomi Shigeki, and CTO Takakatsu Hirahara, among others.
Privacy and Security:
- RevComm is committed to protecting personal information and has a robust management system in place to ensure compliance with relevant laws and regulations. They have obtained ISO27001/ISMS certification, reflecting their dedication to information security.
Recognition and Achievements:
- In January 2025, RevComm was awarded the Innovation Award in the AI category at CES 2025, highlighting their significant advancements in AI-driven voice technology.
RevComm continues to innovate, with a strong focus on AI-driven voice technology across its product lines, contributing to productivity and efficiency in communication. Their mission to reinvent communication systems is coupled with comprehensive security and privacy policies, ensuring secure and effective communication solutions.