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The Corti AI platform offers a comprehensive suite of healthcare-focused AI services aimed at streamlining various clinical operations and enhancing patient care. The services are designed to automate and enhance documentation, coding, and call handling processes for healthcare providers.

Key Offerings and Capabilities:

• Corti Assistant: This tool is a proactive AI scribe that automates the documentation of patient visits, capturing interactions in real-time and allowing clinicians to focus more on patient care rather than paperwork.

• AI Platform API: Offers access to Corti’s full range of capabilities, including medical transcription, clinical summarization, and integration into existing healthcare workflows. The API facilitates real-time interaction capturing and analysis, ensuring critical information is documented accurately.

• Mission Control: An AI-powered conversation recorder that helps call centers and healthcare operations improve performance and quality through insights derived from AI-driven conversation analysis.

• Procedure and Diagnosis Coding: Automatically assigns and verifies codes from clinical notes, enhancing billing accuracy and compliance, while also helping to audit existing codes. This feature can be tailored to work with specific coding systems.

• Quality Assurance and Training: Corti aids healthcare institutions in feedback processes and continuous improvement through detailed call analysis. This includes identifying areas for training and performance improvements.

Language and Expansion:

Corti supports over 10 languages for both speech and text, making it adaptable to various healthcare environments globally. It is utilized by major healthcare systems across regions including Denmark, Sweden, and Germany.

Client Impact and Case Studies:

• Ramsay Santé and Capio Private Hospital: By automating documentation and medical coding, Corti has improved accuracy and reduced costs, providing clinicians with greater control over patient care.

• Boston EMS Dispatch: Utilizes Corti’s AI technology to improve call review processes, helping call-takers receive feedback and thereby enhancing emergency call handling efficiency and staff satisfaction.

• DSS Health Insurance: Corti assists DSS in optimizing customer satisfaction by reducing call times and ensuring accurate documentation, which supports rapid organizational growth without sacrificing service quality.

• SOS Alarm (Sweden): By leveraging Corti, SOS Alarm improved triaging accuracy and reduced EMS wait times, providing insights into protocol effectiveness and enabling faster response times for emergency services.

Research and Development:

Corti is involved in the ongoing development of AI-powered solutions, focusing on areas such as medical coding difficulties and AI explainability. Their research aims to improve the utility and safety of AI in healthcare environments, ensuring robust and reliable outcomes for users.

Privacy and Compliance:

Corti ensures data privacy and compliance with relevant international standards, such as the EU-U.S. Data Privacy Framework. They prioritize security and proper data handling to protect the personal information of users and patients.

In summary, Corti’s AI solutions are aimed at transforming healthcare operations by integrating advanced AI technologies to improve documentation, triaging, and overall healthcare service delivery, focusing on enhancing both patient and clinician experiences.