Lengoo is a full-service technology platform providing customer-specific machine translation using Neural networks.
Lengoo offered a range of AI-powered language solutions, including content creation, knowledge discovery, and translation, tailored specifically for enterprise-level needs by using custom language models. Here is a concise breakdown of Lengoo's services and the solutions they provided:
Services and Solutions:
Content Creation: Lengoo provided tools for generating content such as product descriptions, blog posts, and emails with custom language models. This helped organizations communicate in a consistent voice and style across diverse outputs.
Knowledge Discovery: Using state-of-the-art Retrieval Augmented Generation (RAG) systems, Lengoo facilitated access to extensive information stored in document repositories or databases, streamlining numerous use cases like customer support and compliance reporting.
Translation: Lengoo offered translation services in over 50 languages, using custom models tuned to an organization's specific language style and terminological preferences. This service aimed to accelerate translation workflows by providing high-quality draft translations to linguists.
Features of Custom Language Models:
Fine-tuning with Proprietary Data: By fine-tuning smaller, open-source baseline models with proprietary data, Lengoo provided models that outperformed larger language models in specific enterprise contexts.
Cost and Energy Efficiency: Custom language models ran economically, addressing the high cost and environmental concerns associated with operating large foundation models.
IT Security and Compliance: Lengoo emphasized security, ensuring that custom models adhered to GDPR and other compliance standards, and solving IP protection and confidentiality issues. They highlighted their various ISO certifications to underline these commitments.
Platform and Integration: Lengoo provided an end-to-end platform for managing generative AI, including tools for data strategy and scalable deployment and operation. They facilitated easy integration with existing software landscapes through APIs and pre-built integrations.
Use Case Applications:
AI for Content Creation: Custom language models assisted in creating content in more than 50 languages, significantly reducing the time and cost related to content creation across marketing and reporting tasks.
AI for Translation: Focused solutions addressed both low-risk and high-value content translation, combining advanced LLMs with human expertise to ensure accuracy and quality.
AI for Knowledge Discovery: Enhancements in customer service and internal processes were realized through fast, automated access to stored information.
Professional Services:
Full-Service Solutions: Lengoo offered turnkey solutions, including language services, IT solutions, and consulting, to support AI transformations seamlessly.
Adaptability and Scalability: The platform allowed businesses to tailor AI solutions to specific needs and continuously improve and update their language models.
Operational Context:
Lengoo's services highlighted the importance of tailored AI solutions in practical business scenarios, integrating secure, scalable, and efficient models designed to enhance enterprise productivity, customer satisfaction, and competitive advantage.