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Fireflies.ai is an AI-powered solution aimed at automating meeting notes. It provides transcription, summarization, search, and analytical capabilities for voice conversations across various platforms including Google Meet, Microsoft Teams, and Zoom. Below is a summary of the features, use cases, pricing, and security details provided by Fireflies.ai.

Key Features

• Automatic Note-Taking: Fireflies.ai can automatically join meetings to record and transcribe conversations, capturing video and audio. It offers summaries, notation, and integration with collaboration tools such as Slack, Asana, and Trello.

• AI-Powered Search: Users can quickly filter and review key topics from their meetings, viewing tasks, questions, and other discussion points.

• Team Collaboration and Integration: The platform supports commenting, pinning, and soundbites, allowing team members to highlight significant meeting moments and share them through various collaboration apps.

• Conversation Analysis: Fireflies provides analytics on speaker talk time, sentiment, and other metrics useful for coaching, sales tracking, and improvements in business processes.

Use Cases

Fireflies.ai caters to diverse sectors, including:

• Sales: Automatically logging CRM data, coaching staff, and accelerating deal closures.

• Engineering: Automating engineering meeting processes, from note-taking to project management.

• Recruiting: Enhancing candidate screening and simplifying onboarding through sharing past interviews.

• Marketing: Understanding customer preferences to refine marketing strategies.

• Education: Facilitating note-taking during lectures and virtual teaching.

• Media & Podcasting: Providing transcripts and captions for content creation.

Security & Privacy

• Data Encryption: Fireflies employs 256-bit AES and SSL/TLS encryption for data storage and transmission.

• Compliance: Adheres to SOC 2 Type II and GDPR regulations, with plans for HIPAA compliance for healthcare data.

• Private Storage: Offers dedicated storage solutions for sensitive data, with the option for organizations to manage their own storage through AWS or GCP.

Pricing Plans

Fireflies.ai offers several pricing tiers:

• Free: Unlimited transcription and 800 minutes of storage per seat.

• Pro: $10 per seat/month (billed annually), including unlimited transcription, AI summaries, integrations, and 8,000 minutes of storage.

• Business: $19 per seat/month (billed annually) with enhanced features such as conversation intelligence and analytics.

• Enterprise: $39 per seat/month (billed annually) offering unlimited storage, advanced security options, and dedicated support.

Integrations

The platform seamlessly integrates with a wide range of applications including CRM systems like Salesforce and HubSpot, video conferencing tools like Zoom and Google Meet, and project management software like Asana and Trello via Zapier and APIs.

Customer Feedback

Users report improved meeting productivity, with Fireflies handling data entry into CRMs and capturing detailed meeting analytics. Customers appreciate the reduction in the need for additional meetings and the ability to maintain focus on delivering solutions.

Conclusion

Fireflies.ai aims to enhance productivity by automating the labor-intensive task of meeting documentation and analysis. Its comprehensive suite of features caters to various industry needs, including sales, education, and media, while prioritizing security and compliance to protect sensitive data.