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Diligent Corporation offers governance, risk, and compliance (GRC) solutions to help boards and organizations manage risk, streamline operations, and fulfill regulatory requirements. Their platform, Diligent One, consolidates governance activities into a single interface, integrating analytics and automation tools to aid decision-making for over 700,000 board members and leaders globally.

Main Offerings:

• Board Management: Tools for managing board reporting, risk assessments, and audits. The platform facilitates communication and collaboration among board members, offering secure document sharing and integrated workflows. The application allows for the consolidation of governance, risk, compliance, and ESG activities.

• Enterprise Risk Management: Centralizes risk data, automates risk assessments, and delivers real-time reporting to help organizations identify and mitigate potential threats. It integrates external benchmarking data, aiming to align risk management with organizational goals.

• Audit Management: Leverages AI-powered analytics to deliver comprehensive audit solutions that focus on efficiency and effectiveness. The platform provides tools for automated remediation, control testing, and actionable audit reporting.

• Market Intelligence: Provides analytics on corporate governance, shareholder activism, and ESG factors to help companies anticipate risk, engage shareholders, and maintain competitive leverage in the market.

• Governance Risk and Compliance (GRC): Offers tools to streamline compliance processes, automate regulatory reporting, manage risk across various domains, and ensure governance adherence through purpose-built solutions.

Key Features:

• AI-Driven Insights: Harnesses artificial intelligence to simplify complex data sets, translate them into actionable insights, and provide comprehensive benchmarking and risk analyses.

• Centralized Data Platform: The Diligent One Platform integrates multiple data sources into a unified environment, facilitating better governance and risk management through a consolidated interface.

• Customization & Scalability: The solutions are built to scale from smaller organizations to large enterprises, offering customizable workflows, advanced analytics, and robust security frameworks.

Security and Compliance:

• Diligent employs security protocols that comply with ISO/IEC 27001 standards and utilizes a multi-faceted security approach to protect customer data. The platform is designed to handle the secure communication and storage of sensitive information utilizing Amazon Web Services (AWS) and retains an SSAE 18 SOC 2 Type II certification for optimal data protection.

Support and Partnership:

• Diligent provides 24/7 customer support focusing on helping users get the most out of their GRC tools.
• They run the Diligent Partner Program, which enables partners to integrate Diligent's solutions with existing client frameworks, creating value-added solutions and expanding consulting practices.

Events and Education:

• Diligent hosts events like the Cyber Risk Virtual Summit, providing a platform for industry leaders to discuss cybersecurity trends and solutions. The events feature discussions on various topics, including AI regulations, ESG commitments, and risk management advancements.

• Educational resources offered by Diligent include guides, blogs, podcasts, and webinars aimed at elevating the GRC maturity of organizations while fostering ongoing professional development among industry professionals.

Commitment to ESG:

• As part of its ESG commitments, Diligent is working toward environmentally sustainable practices, aiming for Net Zero Carbon Emissions by 2040, focusing on promoting governance, social responsibility, and diversity within its operations.

In summary, Diligent Corporation presents a range of software and services focusing on governance, risk management, audit management, market intelligence, and boardroom solutions. Their offerings are characterized by leveraging AI-driven tools, maintaining rigorous security protocols, and providing flexible, scalable solutions to meet diverse organizational needs across various industries.