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Sanas is a company focused on providing AI-powered solutions for communication enhancement, particularly through real-time accent translation and noise cancellation technology. Here's a concise overview of their offerings and mission:

Company Overview and Mission

• Sanas is based in Silicon Valley and was founded in 2020 by individuals inspired by personal experiences related to accent discrimination. The company aims to break communication barriers worldwide by fostering understanding through technology. Their mission includes enhancing job opportunities and reducing accent-based biases.

Key Solutions and Offerings

• Accent Translation: Sanas offers patented real-time speech-to-speech accent translation technology. This solution is designed to improve understanding in diverse linguistic environments, supporting over 400 dialects. The technology allows individuals to retain their native accents while communicating clearly.
• Noise Cancellation: A feature called CX+™ Noise Cancellation is available, aimed at improving communication in noisy environments. Sanas provides this service free of charge to promote frustration-free, clear customer interactions.
• Voice Enhancement and Speech Intelligibility: Sanas utilizes AI to ensure naturalness and authenticity in communication, improving not only clarity but also the overall quality of interactions.

Integration and Security

• Sanas emphasizes seamless integration and robust security for all its solutions. The technology is designed to integrate easily with existing systems, minimizing disruptions. The company complies with various security standards, such as ISO 27001 and GDPR, highlighting its commitment to data protection and privacy.

Impact and Benefits

• Agent Confidence and Customer Satisfaction: Sanas claims to enhance agent performance and customer satisfaction metrics like CSAT and reduced handling times. The technology helps agents communicate effectively, thereby boosting their confidence and the overall client experience.
• Data-Driven Insights: The company offers a dashboard providing analytics on agent performance and operational impact, helping organizations optimize their communication strategies.

Recognition and Industry Participation

• Sanas has been recognized by Frost & Sullivan for leadership in Accent Translation Solutions, signifying its impact and innovation in the field.
• The company participates in industry events like Contact Center Week (CCW) in Las Vegas, where it announces new products and innovations.

Cultural and Global Vision

• Sanas values preserving cultural identities, encouraging users to communicate in their natural accents. The company is intentionally diverse, reflecting its global product's nature, with a workforce consisting largely of immigrants.

Business and Team Structure

• The founding team comprises Max Serebryakov, Shawn Zhang, and Sharath Keshava Narayana, supported by advisors and experts in AI, speech science, and customer care.
• Sanas has secured significant funding to develop and expand its solutions, with plans underway for further scalability and adoption.

Community and Career Opportunities

• The company is actively hiring across its locations in Palo Alto, Manila, and Bengaluru, focusing on building a diverse, inclusive workforce.
• Careers at Sanas offer opportunities to contribute to a mission-driven team committed to making global communication more accessible and effective.

Privacy and Compliance

• Sanas adheres to strict privacy and compliance measures, ensuring that user data is handled correctly according to international standards. The privacy policy outlines how personal data is collected, used, and protected.

In summary, Sanas is a tech company facilitating clearer communication across linguistic barriers through cutting-edge AI technologies, while maintaining a focus on user privacy and cultural sensitivity.