Entropik Technologies offers an AI-driven integrated platform primarily focused on market and user research solutions. Their offerings are designed to provide actionable consumer and user insights, enhance product and marketing strategies, and optimize user experiences (UX) and customer experiences (CX). The company caters to various industries including consumer brands, fintech, healthcare, e-commerce, telecom, and more. Here's an overview of the detailed offerings:
Products:
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Decode:
- A consumer research platform using AI technologies such as Emotion AI, Generative AI, Behavior AI, and Predictive AI.
- Offers tools for Quantitative Research, Qualitative Research, In-Context Research, and Focus Predictive Analytics.
- Features include media insights, shopper insights, and marketing experience management.
- It allows for diary studies, which track consumer experience over time.
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Qatalyst:
- A user research platform focusing on understanding user behavior in real-time.
- Supports both moderated and unmoderated testing for web and app experiences.
- Offers solutions for product testing, journey mapping, and media studies.
AI Technologies:
- Emotion AI: Captures and analyzes human emotions through facial expressions and voice tone.
- Behavior AI: Examines actions like eye movements and mouse clicks to infer focus and engagement levels.
- Generative AI: Transforms conversations into meaningful textual insights.
- Predictive AI: Utilizes predictive eye-tracking to forecast user focus and behavior trends.
Solutions and Use Cases:
Entropik’s platform is tailored for various contexts, including path-to-purchase analysis, content testing, prototype testing, moderated interviews, and more. Key solutions provided include:
- Shopper Insights and Path to Purchase: Enhance retail experiences with consumer journey mapping.
- Media Insights: Evaluate and improve media content performance.
- Diary Studies: Gather longitudinal data on consumer behavior and preferences.
Industry Applications:
- Healthcare and Fintech: Enhance patient engagement and optimize financial products based on consumer insights.
- Gaming and Digital Brands: Improve user engagement and content impact.
- Market Research Agencies: Transform insights into actionable business strategies.
Research Tools and Resources:
- Offers a suite of calculators for sample size, statistical significance, and more to ease research processes.
- Provides a broad repository of consumer insights, events, webinars, and whitepapers for knowledge sharing.
- Access to a global respondent panel supports diverse and representative data collection.
Platform Features:
- Inbuilt Generative AI Capabilities: Streamlines data analysis, enhancing the research feedback loop.
- User-Friendly Interface: Designed for easy navigation and utilization across various research studies.
- Real-Time Insights: Facilitates immediate data-driven decision-making processes.
- Scalable and Secure: Handles extensive data across diverse devices, ensuring data security and compliance with standards like ISO and GDPR.
Unique Selling Points:
- Capability to simulate real-world conditions for testing media and product concepts.
- Advanced AI for real-time analysis and iterative refinement of user feedback.
- Global accessibility and support for multilingual studies enable wide-reaching research endeavors.
In essence, Entropik seeks to merge AI-driven insights with consumer and user research, aiming to optimize business strategies and improve experiences across industries.