Justt provides an AI-powered platform for managing and automating chargeback processes for online retailers.
Justt is centered around providing comprehensive chargeback solutions primarily targeting eCommerce, but their scope extends to other industries such as crypto, travel, hospitality, SaaS, esports, gaming, gambling, and event ticketing. Their key focus is to address the complexities and financial impacts that chargebacks pose, offering specialized and customizable services to minimize losses due to these disputes.
Unique Value Proposition and Strategic Advantage:
Delivery of Value Proposition:
Automated Evidence Collection and Dynamic Response: Justt compiles data from various internal and external sources to create tailored, compelling arguments for each chargeback case, avoiding generic template responses and thus potentially increasing win rates.
Integration and Scalability: Their tools integrate smoothly across different payment ecosystems and platforms, enabling merchants to manage chargebacks across various locations and industry-specific use cases. The system is designed to handle fluctuations in chargeback volumes, making it accessible for businesses of varying sizes.
Comprehensive Industry Coverage: Justt tailors its solutions to address industry-specific challenges, such as accommodating the particularities of crypto exchanges, travel, and hospitality systems, and unique demands of high-stakes environments like gambling and gaming.
End-to-End Management and Security: The solution covers all phases of dispute management, from pre-chargeback alerts using tools like Ethoca and Verifi to the comprehensive handling of post-dispute processes. They also commit to secure handling of sensitive client data.
Justt positions itself as an essential partner for merchants navigating chargeback challenges by offering a hands-off, effective, and financially efficient resolution path, tailored to diverse industries' needs and backed by robust AI technology. By providing tools that automate charges and optimize continuously, Justt aims to free merchants from administrative burdens related to payment disputes, allowing them to focus more on core business areas like customer experience and operational growth.