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InFeedo, a company specializing in employee engagement solutions, offers a suite of AI-powered products designed to transform employee experiences across their lifecycle. At the core of their offerings is "Amber," an AI tool that functions as a "Chief Listening Officer," engaging with employees to gather sentiment, analyze feedback, and propose actionable insights.

Key Products and Features:

• Amber: Utilizes conversational AI to listen empathetically to employee concerns, analyze sentiments, and summarize feedback. It helps organizations by providing actionable insights, thereby improving talent retention and HR productivity.

• AI-Driven Processes: Includes features like AI pulse surveys, feedback resolution, and people analytics, intended to enhance organizational productivity and reduce attrition by predicting turnover intents and enabling early interventions.

Highlighted Solutions:

• Continuous Listening: Amber conducts automated conversational surveys to capture real-time employee sentiments, helping to prevent turnover by identifying issues early.

• Candidate Onboarding: Streamlines the onboarding process by automating tasks and improving the experience for new hires to reduce drop-offs.

• Exit Surveys: Gathers insightful feedback during employee exits to enhance company retention strategies and understand the core reasons for departures.

• People Analytics: Employs tools like Lens, an AI "People Scientist," to transform employee data into actionable reports and insights, offering predictive analytics on engagement and attrition trends.

AI Capabilities:

• Automated HR Services: Automates manual tasks such as IT service delivery and response to employee queries via a single platform, freeing up HR resources for more strategic activities.

• AI Assist: Enhances query handling efficiency by automating responses to routine questions, thereby improving HR and IT productivity.

• People Science Insights: Provides science-based strategies and consultations to optimize employee engagement based on extensive research and industry benchmarks.

Customer Feedback:

InFeedo's platforms have been positively received by numerous HR leaders, noting significant improvements in engagement scores and HR efficiency. For instance, Amber's ability to reach and engage with employees has been lauded for its ability to detect disengagement and foster a communicative culture.

Global Reach and Security:

• The platform is ISO and GDPR compliant, ensuring data security across all operations. InFeedo's tools are available in over 60 countries and 30 languages, with seamless integrations into existing HR systems, enabling wide-scale adaptability for varied organizational needs.

Pricing & Plans:

InFeedo offers tailored plans for its services, categorized into Starter, Pro, and Advanced tiers, each catering to different organizational sizes and needs. These plans include features like multilingual chat, data visualization tools, and customer support options.

Learning and Enablement:

• InFeedo also emphasizes continuous learning, by providing employees with on-demand training and resources, facilitating seamless collaboration and supporting career growth initiatives.

In summary, InFeedo leverages AI to foster enhanced communication, predict challenges, and create an engaging workplace culture, helping organizations to retain their top talent and streamline HR operations.